Testimonials - Check out what people are saying about Merit Technologies!

It has been great working with Merit IT. They have been quick to respond to our tickets, and have proven to be knowledgeable in solving technical issues that our last IT company couldn't solve. We also appreciate the fact that they are proactive in making sure everything is running smooth while avoiding technical issues. They were even willing to work with us on our contract since we are a small, non-profit organization. I would highly recommend Merit IT to anyone looking for a good, professional IT company.

Sarah Hill
World Witness

 

DeVita has worked alongside of Merit Technologies for a little over 4 years now.  We appreciated their willingness to hear our needs and respond to them.  They have worked through several extremely complex and difficult projects including spending time away from their families to ensure success of our projects while minimizing our downtime as a company.  James and Jim have seen us through virtualization of our servers, migration to the latest version of Windows Servers and Exchange, tackling our distributed VPN configuration, and migrating our data and servers to highly available SAN storage.  They have been a part of our networking changes including migration to IP phones, and adding another branch office. While there is no such thing as a perfect IT project, Merit has done their best to deliver each and every time.  We look forward to the challenges that the future holds, with Merit’s support of course.

Trey Moran
DeVita & Associates

 

Merit Technologies has proved to be a valuable resource in meeting all of our IT needs for our company's needs.  We have been extremely pleased with Merit's response time when we have issues.  Jacob specifically has been our point of contact and has been highly competent in helping our entire staff.

Kimberly Caldwell
Consolidated Assurance

 

My 30+ years IT experience sets a high standard for outside IT help.  Merit Technologies meets that standard.  They have been an integral part of our IT Team for many years.  We have relied on them from simple monitoring tasks to advanced technical skills with no disappointments.  From server installation and custom programming to Helpdesk support they have been superb. Always quick to respond and easy to work with.  If you’re looking for quality IT support do yourself a favor and contact Abe at Merit Technologies!  Special thanks to Ken Marshall, our account rep, making our internal IT staff look good for years!

Craig Barton
The Capital Corporation

 

We recently encountered a ransomware virus intrusion. Merit immediately responded and brought the necessary resources to bear for us to contain and eradicate the problem. Their assistance was critical to restoring our systems in a timely manner without loss of data. I am extremely satisfied with their partnership and performance.

Richard Ratchford
Find Great People, LLC

 

Merit is quick to respond and communicate, from placing the initial help ticket to the resolution, I receive updates via email and calls when the task warrants. They will also drop everything to address a technical “emergency” no matter the time of day. No request has been too large; they have updated our server and network as well as worked with other vendors to ensure we have the best outcome for our specific business. No task has been too small either; let’s face it, some Monday mornings just remembering your password to log into your computer requires technical assistance. Everyone is professional, personable, works with integrity and is willing to do whatever may be necessary to assist. Those qualities are rare in most companies these days but are found in abundance at Merit.

Angela Kenslow
Rolling Green Village

 

We highly recommend Merit Technologies. They are a wonderful company to work with. The staff is always professional, efficient, and courteous. Their service record is impeccable! Merit works diligently to ensure customer satisfaction whether replacing a defective firewall or discussing what is the most effective IT solution for a business in day to day operations.

Merrie Likes
Pro Auto Parts Warehouse

 

We’ve worked with Merit Technologies for several years, and we can count on them to provide fast, effective, proactive service. Merit associates are always knowledgeable and friendly. They consistently deliver effective IT solutions, and we highly recommend them.

Brittany Chester
Fintrust Investment Advisors, Inc.

 

Merit Technologies has helped us upgrade, maintain and expand our technology dramatically. Their staff is sensitive to our needs and proactive to help. We've utilized their software creating capacities as well as maintenance services with great success.

Clay Peek
Peek Performance Inc.

Contact Us to find out what makes us so different from other providers!

Top 3 Reasons why you need MSP…

By Mary Varughese | July 25, 2018

We understand how valuable your company is to both you and your employees. We’ve created just a few reasons why we believe MSP will benefit your company as whole, increasing time for critical projects and ensuring your employees make the most of their time.   MSP stands for “Managed Services Provider.” You may not already know this, but…

Merit Technologies is improving our toolset!

By Michael Griffin | July 17, 2018

Merit Technologies is About Making Things Better.   We are changing the way we do Remote Monitoring and Maintenance (RMM). Soon, Merit Technologies will be using some new tools for our Remote Monitoring and Maintenance service offering. We have selected the premium tools from Kaseya for this service. The reason for our shift is that…

Ransomware Virus: Deadly or Preventable?

By Mary Varughese | June 29, 2018

The first step in preventing any virus from attacking your computer is being aware; aware of current viruses and the effects they can have on your computer system. Recent news has circled around the Ransomware virus. Many might be asking, what is the Ransomware Virus? The Ransomware virus is a software from Crypto virology. The goal of the virus is to encrypt data on…

Merit Loves to Partner with Local Nonprofits

By Michael Griffin | June 12, 2018

Merit Technologies partners with Set Free Alliance as a sponsor, because we believe that making a difference is more than a job. It is a calling. Set Free Alliance has made it their mission to help enslaved children in India, and Merit has partnered with them to help this happen. A little about Set Free…

Tech Tips for Your Information Technology Success

By Michael Griffin | June 5, 2018

Your information’s security is incredibly valuable to you and your company. So much that it may cost real dollars if you ignore this fact. To help with keeping your information secure, we have created a few quick tips to help you in your business and technology journey. #1 – Back up your computer   It’s been said before, but…

Features in the newest Windows 10 Update

By Michael Griffin | May 15, 2018

It is becoming increasingly easier to be distracted by technology in the workplace. With cell phones, notifications, email and many other things begging for our attention, it is hard to focus on the important task at hand. The new Windows 10 Update is adding a bunch of new features that will greatly increase your focus…

Quiet Hours feature in Windows 10

By Michael Griffin | April 10, 2018

Getting alerts during a presentation? Quiet Hours may be able to help. You created the perfect presentation. Everyone will love what you have to say. All of the words were hand crafted to tailor perfectly to your audience. All of the sudden, an embarrassing alert comes up. What do you do? Quiet Hours in Windows…

Three Pillars: More Than Just a Concept

By Michael Griffin | April 3, 2018

Merit Technologies has three core business units we  call “pillars.” These pillars are our primary focus areas, which define what we do as a company. Merit Technologies’ focus areas are important to the growth of our company. They also help us serve our customers incredibly well. Our entire business is based on these three core…

What You Need to Know About VoIP

By Michael Griffin | March 20, 2018

VoIP: An exciting acronym right? What does it mean? Voice over IP. It essentially means using your internet connection to transmit phone calls-pretty cool huh? If you haven’t heard the buzz yet, Merit Technologies has partnered up with Net2Phone to offer outstanding VoIP solutions! We are getting the word out about how easy it is…

INACCESSIBLE BOOT DEVICE error in Windows

By Michael Griffin | March 13, 2018

There has been an error floating around that is caused by a Windows Update release in January 2018. It causes blue screens and is fairly fixable. Please see below for steps to perform the fix: 1. You have to run setup.exe from the most recent Windows 10 ISO. I have created a DVD for each…