Testimonials - Check out what people are saying about Merit Technologies!
DeVita has worked alongside of Merit Technologies for a little over 4 years now. We appreciated their willingness to hear our needs and respond to them. They have worked through several extremely complex and difficult projects including spending time away from their families to ensure success of our projects while minimizing our downtime as a company. James and Jim have seen us through virtualization of our servers, migration to the latest version of Windows Servers and Exchange, tackling our distributed VPN configuration, and migrating our data and servers to highly available SAN storage. They have been a part of our networking changes including migration to IP phones, and adding another branch office. While there is no such thing as a perfect IT project, Merit has done their best to deliver each and every time. We look forward to the challenges that the future holds, with Merit’s support of course.
DeVita & Associates
Merit Technologies has proved to be a valuable resource in meeting all of our IT needs for our company's needs. We have been extremely pleased with Merit's response time when we have issues. Jacob specifically has been our point of contact and has been highly competent in helping our entire staff.
My 30+ years IT experience sets a high standard for outside IT help. Merit Technologies meets that standard. They have been an integral part of our IT Team for many years. We have relied on them from simple monitoring tasks to advanced technical skills with no disappointments. From server installation and custom programming to Helpdesk support they have been superb. Always quick to respond and easy to work with. If you’re looking for quality IT support do yourself a favor and contact Abe at Merit Technologies! Special thanks to Ken Marshall, our account rep, making our internal IT staff look good for years!
The Capital Corporation
We recently encountered a ransomware virus intrusion. Merit immediately responded and brought the necessary resources to bear for us to contain and eradicate the problem. Their assistance was critical to restoring our systems in a timely manner without loss of data. I am extremely satisfied with their partnership and performance.
Find Great People, LLC
Merit is quick to respond and communicate, from placing the initial help ticket to the resolution, I receive updates via email and calls when the task warrants. They will also drop everything to address a technical “emergency” no matter the time of day. No request has been too large; they have updated our server and network as well as worked with other vendors to ensure we have the best outcome for our specific business. No task has been too small either; let’s face it, some Monday mornings just remembering your password to log into your computer requires technical assistance. Everyone is professional, personable, works with integrity and is willing to do whatever may be necessary to assist. Those qualities are rare in most companies these days but are found in abundance at Merit.
Rolling Green Village
We highly recommend Merit Technologies. They are a wonderful company to work with. The staff is always professional, efficient, and courteous. Their service record is impeccable! Merit works diligently to ensure customer satisfaction whether replacing a defective firewall or discussing what is the most effective IT solution for a business in day to day operations.
Pro Auto Parts Warehouse
We’ve worked with Merit Technologies for several years, and we can count on them to provide fast, effective, proactive service. Merit associates are always knowledgeable and friendly. They consistently deliver effective IT solutions, and we highly recommend them.
Fintrust Investment Advisors, Inc.
Merit Technologies has helped us upgrade, maintain and expand our technology dramatically. Their staff is sensitive to our needs and proactive to help. We've utilized their software creating capacities as well as maintenance services with great success.
Peek Performance Inc.
There has been an error floating around that is caused by a Windows Update release in January 2018. It causes blue screens and is fairly fixable. Please see below for steps to perform the fix: 1. You have to run setup.exe from the most recent Windows 10 ISO. I have created a DVD for…
Businesses today face a constantly evolving set of potential threats, from data security breaches to downtime from unexpected events. Businesses are asking questions like: ” With growing use of the cloud and mobile devices at work, how can we keep business data protected?” ” As my data grows, how can I make sure it is…
Failover is reasonably straightforward. The term failover is mainly used in the case of your Internet connection, but can be anything that is a backup solution in case your primary system goes down. This could be anything from a Cradlepoint 4G LTE backup internet device, to a server at a remote location that spins up…
Data Replication – Don’t lose your stuff! Losing important data is one of the scariest and potentially costly things that a business could endure. This can be anything from Quickbooks files, that important spreadsheet you need for the presentation tomorrow, and anything that may have impact on your business functions. Data Replication is an integral part…
Technology Budget. By now, your fiscal year for 2018 may have already started. However, it is not too late to change the game on your technology budget. Consider the three things below before putting the seal on your 2018 budget. Outsourcing Outsourcing your technology spend to a Managed IT company, such as Merit Technologies, can…
You may have seen that there has been a lot of information in news outlets lately regarding the Meltdown and SPECTRE vulnerabilities. To be clear, this could potentially impact every device out there. This sounds like a big deal, because it is. This website includes papers on each of the vulnerabilities, their impact, and the answers…
IT risk assessments are an integral part of the Business Continuity process. Even more than with Business Continuity, risk assessments can help determine vulnerabilities for several different industries. The below industries are among the ones to whom risk assessments are most important: -Healthcare The healthcare industry is riddled with compliance and safety regulations, especially when…
Redundancy is as important of a cog in the wheel of Business Continuity as any. It guarantees that when something happens, interruption of service and software is minimized. Having two or more solutions in place for the below can help keep your business running and free of worry and excess cost in the event of a…
Disaster Recovery can mean many things to different people. In the technology realm, it is the plan you need to have in place to be prepared for disaster, either human-induced or natural disaster. Disaster recovery is often overlooked for small- to mid-sized business, but the importance is paramount nonetheless. 3 things (at minimum) your Disaster…
Business continuity. Maybe you’ve heard the term recently. What it means in technology is the ability to recover from disaster scenarios with minimal fallout and cost to your IT budget. The following five aspects of this practice will help you determine if you are ready for a disaster scenario. –Disaster Recovery Plan A disaster…