Internet Explorer crashes on Startup
This week I was troubleshooting an issue with Internet Explorer. Every time the user opened Internet
explorer it would immediately crash stating Ã¢â‚¬Å“Internet Explorer has stopped workingÃ¢â‚¬Â. Like many
websites, this website could only be ran in Internet Explorer. I ran through the following steps to no
avail: Installed IE updates, installed windows updates, set IE back to factory defaults, cleared IE data,
scanned for viruses, scanned for malware, installed an older version of IE, booted IE in safe mode, and
ran a system restore. At this point I thought I had done every possible thing to get it working. Then
I found the below article. It seems that the resolution was as easy as unchecking a box within the
advanced settings of IE. The following steps will show you the resolution.
1. Open control panel
2. Open Internet Options
3. Select the Advanced Tab
4. Check the box that states Ã¢â‚¬Å“use software rendering instead of GPU renderingÃ¢â‚¬Â
Hopefully this saves someone some time!!