Activating Office 2010 or 2013

If you are trying to Activate Office 2010 or 2013, and you receive this error…
An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)

This occurs when a full installation of Office is performed, but the Product Key isn’t entered in time, and you go to the Change Program in Program Management to enter the key, and it successfully accepts the key. However, when you open any Office Program, the red Activation Failure bar is at the top of the screen, and when you tell it to Activate over the internet, you get the error stated in the title.

To fix, open an elevated command prompt and type the following:

cscript “C:\Program Files (x86)\Microsoft Office\Office14\os pp.vbs” /puserops

Make sure to keep in mind the location of the Office installation files. It is possible that the installation directory is different than above. Modify it accordingly and run the script again.

November 11, 2014 by Lauren Winstead Category: General IT, Software 0 comments

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