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Merit Technologies is an 8X8 partner!

Merit Technologies has partnered up with 8X8 Communications to offer Voice over IP and teleconferencing solutions to businesses across America.

8x8 offers a cost-effective, reliable alternative to complex, on-premises phone systems. The 8x8 Virtual Office, Virtual Office Pro, and Virtual Contact Center solutions meet the critical performance requirements of your customers. Call recording, virtual faxing, built-in security compliance (including HIPAA, SOX and FISMA) and disaster-preparedness functionality supports the growing demands of today’s mobile, BYOD, anytime/anywhere work environment.

Find out more!

Why 8x8?

Global services:

  • 12 data centers
  • Patented geo-routing
  • Global extension-to-extension dialing
  • Service in 100+ countries

Single platform:

  • HD audio/video conferencing
  • Presence, IM, chat, mobile and desktop clients, integrated omni-channel contact center
  • Single application for continuous communications
  • Out of the box integrations with Salesforce, Netsuite, Zendesk, Outlook, and Skype for Business

Enterprise grade:

Superior security and compliance

Big data analytics

Guaranteed end-to-end 99.9975% SLA

Elite Touch Deployment

Five time Gartner UCaaS Magic Quadrant leader

Product Features

Virtual Office / Virtual Office Pro:

Advanced IP Telephony and UCC

VO Mobile

Presence

IM/Chat

Unified Messaging

Call Recording

Virtual Office Meeting (web conferencing)

Virtual Contact Center:

Multi Channel (voice, IM/Chat, Email, Fax)

Multi-Media Queuing

Skills-based Routing

Real-time Monitoring and Reporting

Support for Remote Agents

WFO/WFM Integration

CRM Integration

Experience is everything. Find out what 8X8 can do below to help out with your call experience!

Accept a call seamlessly wherever you are. This exciting feature allows you to transfer, accept calls, and hold meetings without interruptions.

Check it out!

Click to access the infographic "Is It Time to Cut the Cord on Your Legacy PBX?"