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Merit Technologies is an 8X8 partner!

Merit Technologies has partnered up with 8X8 Communications to offer Voice over IP and teleconferencing solutions to businesses across America.

 

8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 40,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.

 

8x8 offers a cost-effective, reliable alternative to complex, on-premises phone systems. The 8x8 Virtual Office, Virtual Office Pro, and Virtual Contact Center solutions meet the critical performance requirements of your customers. Call recording, virtual faxing, built-in security compliance (including HIPAA, SOX and FISMA) and disaster-preparedness functionality supports the growing demands of today’s mobile, BYOD, anytime/anywhere work environment.

Why 8x8?

Global services:

  • 12 data centers
  • Patented geo-routing
  • Global extension-to-extension dialing
  • Service in 100+ countries

Single platform:

  • HD audio/video conferencing
  • Presence, IM, chat, mobile and desktop clients, integrated omni-channel contact center
  • Single application for continuous communications
  • Out of the box integrations with Salesforce, Netsuite, Zendesk, Outlook, and Skype for Business

Enterprise grade:

Superior security and compliance

Big data analytics

Guaranteed end-to-end 99.9975% SLA

Elite Touch Deployment

Five time Gartner UCaaS Magic Quadrant leader

Product Features

Virtual Office / Virtual Office Pro:

Advanced IP Telephony and UCC

VO Mobile

Presence

IM/Chat

Unified Messaging

Call Recording

Virtual Office Meeting (web conferencing)

Virtual Contact Center:

Multi Channel (voice, IM/Chat, Email, Fax)

Multi-Media Queuing

Skills-based Routing

Real-time Monitoring and Reporting

Support for Remote Agents

WFO/WFM Integration

CRM Integration

Experience is everything. Find out what 8X8 can do below to help out with your call experience!

Accept a call seamlessly wherever you are. This exciting feature allows you to transfer, accept calls, and hold meetings without interruptions.

Check it out!

Click to access the infographic "Is It Time to Cut the Cord on Your Legacy PBX?"