3 fundamentals of an IT department

Three fundamentals to look at when you are an IT person, or a department, or a managed service provider. These are as follows: (1) Data Security, (3) Data Redundancy and (3) Data Consistency.

Data Security consist of external and internal protection of your data from human and software (malware) intrusion. Data theft, and data destruction, needless to say is very costly. Steps must be taken to move the “needle” from “empty” to “full”, from lack of security policies, and implementation to fully functional security policies, that include monitoring, risk assessments, and remediation.

Data Redundancy consist of backups and recovery policies and processes. You will need to determine which data, is most important to your organization, and compute the revenue loss should loose this data. Having a data recovery and restoration policy should be part of your business continuity plans. For example, if water damage destroyed in-house data, how long can your business sustain this problem before it negatively impacts you.

Finally, we come to data consistency. The more dissimilar systems you have, the greater the cost of support is. This isn’t a problem per se, however, if you can avoid this situation, then you should plan to do so. For example, we have seen customers with Windows 7, Windows 10, Mac’s all running on the same network. Typically this situation happens due to personal preference or a lack of knowledge on the hidden cost that arise from data inconsistencies. While there may exist duly acceptable business justification, understand that having various operating systems will increase your support cost.

At Merit, we look at all of this, and vCIO and technical team focuses on the “digital big picture” while not losing sight on the “little pixels” that make the big picture. We begin our engagement with these 3 fundamentals to help our customer move from reactive IT to proactive IT.